Terms & Conditions

Last updated September 2026.

These terms apply to every booking made with Events In Sialkot ("we", "us"), an event décor and setup service operating in Sialkot, Punjab, Pakistan. By sending a booking enquiry, paying an advance or confirming a date with us, you ("client") agree to these terms.

1. Quotes & bookings

Prices shared on this website are starting points for each package; your final quote depends on venue, guest count, colour theme, season and any custom requests, and is confirmed in writing (WhatsApp or email) before booking. A date is only reserved once the advance payment (section 2) is received — an enquiry or verbal interest does not hold a date.

2. Advance payment & balance

A non-refundable advance of PKR 3,000–5,000 (or as agreed in your quote) confirms your event date and design. The remaining balance is due in full on the day of setup, before or at handover, unless a different schedule is agreed in writing in advance.

3. Cancellations & rescheduling

The advance payment is non-refundable once a date is confirmed, as it reserves materials, labour and your slot on that date. You may reschedule your event once at no extra charge if you give us at least 7 days' notice, subject to date availability; rescheduling within 7 days of the event, or a second reschedule, may carry an additional charge. Cancellations made by us due to circumstances beyond our control (see section 6) will be rescheduled or refunded per section 6.

4. Changes to your order

Changes to theme, colours, guest count or add-ons can be made up to 72 hours before the event, subject to availability of materials; changes requested closer to the event date may not be possible or may carry a rush charge. Any increase in scope is quoted and agreed before we proceed.

5. Setup, access & venue

The client is responsible for providing timely access to the venue, a safe working space, and any permissions required from a venue owner, housing society or hall management for our team to set up and later remove the décor. Setup typically takes 3–6 hours and is scheduled with the client in advance; delays caused by late venue access may shift the completion time. We remove all décor items after the event within an agreed window unless otherwise arranged.

6. Force majeure

We are not liable for delays or changes caused by events outside our reasonable control — severe weather, strikes, road closures, power outages, government restrictions or similar. In such cases we will offer the earliest possible reschedule or, where a reschedule is not practical, a partial refund of amounts paid beyond the non-refundable advance.

7. Damage & liability

The client is responsible for damage to rented décor items (structures, lighting, furniture, backdrops) caused by guests or venue conditions beyond normal use, and may be charged the repair or replacement cost. We take reasonable care during setup and removal but are not liable for pre-existing damage to a venue, nor for delays caused by third parties (venue staff, other vendors) at the event.

8. Photography & portfolio use

We may photograph completed setups (décor only, not guests) for our portfolio, website and social media unless the client requests otherwise in writing before the event.

9. Governing terms

These terms are governed by the laws of Pakistan. For any dispute, please contact us first on WhatsApp or email eventsinsialkot@gmail.com so we can resolve it directly.